Quality, Safety, Environment and Confidentiality POLICY

CONTRACTA-ARCHIVE is a company specializing in the management of both physical and digital archives of documents and data, equipped with expertise to support its partners. The management of CONTRACTA-ARCHIVE communicates its QHSE and confidentiality policy for its management system, which is designed as an operational tool in compliance with international standards and current regulations.

CONTRACTA-ARCHIVE is fundamentally committed to achieving maximum client satisfaction through services that meet their requirements and expectations. This commitment includes adherence to client specifications, applicable legal and regulatory requirements, and a continuous improvement of the management system’s effectiveness. In this context, for CONTRACTA-ARCHIVE, being an industry leader embodies a culture, a guiding principle, a mindset, and a vision that is reflected in a steadfast commitment to the implementation of the following strategic priorities.

Quality

CONTRACTA-ARCHIVE is dedicated to fostering and enhancing partnerships built on trust with all stakeholders. Adherence to legal, regulatory, and internal requirements is of utmost importance. Prioritizing the improvement of the work environment is essential, alongside the ongoing monitoring of competencies. Mastery of the requirements that govern the operation of management systems and the management framework is vital to ensure the effectiveness of our actions. The engagement, accountability, revitalization, and motivation of our personnel are central to our approach. We implement and maintain effective communication across departments. The protection of personal and professional data is guaranteed through the optimal integration of technology, personnel, and processes. We plan and develop initiatives aimed at the continuous improvement of our services and processes. Our planning and enhancement of processes involve adopting and promoting progressively ambitious quality objectives while identifying areas for improvement to boost our competitiveness within a continuous improvement cycle. Our commitment to compliance with the latest international standards for document management (iSIGMA) remains unwavering.

Safety and Environment

The management and staff of CONTRACTA-ARCHIVE are fully aware of and implement this policy at all levels. Each individual understands their role and personal responsibility in preventing accidents, health hazards, or damage to our services and the environment. Wherever it operates, CONTRACTA is committed to adhering to applicable laws and regulations, as well as implementing professional recommendations and best practices. CONTRACTA-ARCHIVE systematically conducts risk assessments, evaluates hazardous situations, and investigates incidents and accidents to implement necessary corrective and preventive measures. Each new operational site undergoes a thorough risk assessment concerning safety, health, and environmental factors, incorporating all technical knowledge, feedback from CONTRACTA-ARCHIVE, and client prevention plans. CONTRACTA has established secure warehouses dedicated to the storage of physical archives and the hosting of data, certified according to ISO 27001 standards. These facilities are equipped with video surveillance, including remote monitoring systems, fire prevention systems, temperature control mechanisms, and pest management strategies. CONTRACTA-ARCHIVE is committed to conserving natural resources and minimizing residual impacts, whether in terms of emissions, effluents, or waste from all its activities, to protect the natural environment. The organization adopts a constructive approach of transparency and dialogue with third parties regarding its policies on safety, health, and environmental protection, as well as its commitments, projects, and current and future achievements. CONTRACTA-ARCHIVE is dedicated to this mission on a daily basis.

 

Confidentiality POLICY

CONTRACTA-ARCHIVE is committed to conducting its operations with complete respect for the confidentiality of the data entrusted to us. To this end, the following measures are implemented: identification of archives through barcodes, random assignment of storage locations, secure management of access to archives, anonymity of the managed archival units, and a confidentiality clause for all staff members.